[OT] techsupport

[Bob Hemus]

On Thu, 2007-07-12 at 08:14 -0500, Vu Pham wrote:
> I went to a long chat with tech support for a notebook. I understand
> that the technician has to go thru all the questions and steps, so I
> have to be patient. But she asked me to download the Windows driver when
> I cannot even go to the BIOS set up.
> 
> I explained that even if the Windows driver can fix the problem under
> Windows, then how  I go to the BIOS settings if I need.
> 
> Then she asked "so the problem is that you cannot use the key F2 ?"
> 
> What a day !
> 
Which brand?
Thanks, Bob