Curiosity about SUSE

[Bruce Marshall]

On Wed December 3 2003 01:17 pm, Tony Alfrey wrote:
> On Wednesday 03 December 2003 05:18 am, Collins Richey wrote:
> > After reading recent articles about Red Hat ("our current customer
> > base isn't worth any support after 6 months") and Dell ("you've
> > installed additional software packages on your PC? Sorry, we can't
> > support you.", my curiosity is aroused about SUSE.
> >
> > Has anyone used SUSE for its customers, or does anyone have any
> > experience with SUSE as a support organization?
> >
> > I've been generally impressed with the product, and I'm considering
> > putting my money where my mouth is (first time since my initial
> > Caldera installation!).
>
> I recently bought 8.1 in a fresh box direct from SuSE.  Old, I know, but
> I needed it SOLELY because an app that I bought only had SuSE 8.1 and
> 8.2 rpms.  They wouldn't give me support because it was too old.
> However, after I screamed enough, they discovered that their on-line
> store did not tell me this up-front and gave me the support anyway.
> Mostly I needed support because I was not used to some of the boot
> sequence which is different from Caldera.
> The end result is that their in-house support has been pretty decent but
> their list (with the exception of a few wierdos) has been the best
> support of all (sound familiar, eh??).
>

Hey, hey, hey.......

I resent that 'weirdo' comment....    You were talking about me, 
right???   :-)


> I don't know if this is of value, but that's what I've found so far.
>
> And the SuSE ftp sites are pretty good.
> Some people have been grumping about SuSE 9.0 being slow, etc. but that
> may be because they have everything but the kitchen sink in their box
> and one might benefit from being a little selective about what one
> loads up.

-- 
+----------------------------------------------------------------------------+
+ Bruce S. Marshall  bmarsh at bmarsh.com  Bellaire, MI         12/03/03 13:46  +
+----------------------------------------------------------------------------+
"A meeting is an event at which the minutes are kept and the hours are lost."