Linux-Friendly ISP?

[Leon Goldstein]

Re

> I don't mention I'm running Linux because the support people then have
> to go off their script, which freaks them out.

That is a perfect summary of the problem.  Knowledge is power until you
have to call tech support.

My tentative plan is to buy an inexpensive laptop with Windows.  I'll
hook it up and get whatever settings - MAC, DHCP, etc. - I need to
configure Linux.  I am a babe in the woods at this point when it comes
to networking, but this old dog is not too far gone yet to learn
something new.

If I have  a problem with my connection I can use the Windows partition
as the "lab rat" for the tech support folk to mess with.


James McDonald via Linux-users wrote:

> I believe If you are getting good Netflix service it's a good
> indication that the rest of your service will be solid. 
>
> My logic is if they can transfer streaming movies correctly (as in
> Youtube and Netflix etc) then the rest should be a cake walk. full
> disclosure, I don't work for Netflix :)
>
> Re ISP support I don't mention I'm running Linux because the support
> people then have to go off their script, which freaks them out. I find
> because so many of the ISP's have all their infrastructure running on
> Linux, once you get past the level 1 people then you have people that
> know Linux and aren't scared of it... but that's the challenge...
> hours on the phone to the first level and then finally getting someone
> who can help when they escalate.
>
> I was hoping Australia was going to get Fibre to the home in the form
> of the "National Broadband Network", and then that government was
> voted out and the next watered it down to Fibre to the Node... So now
> we have the same antiquated PSTN copper and will never see the
> 100+Mbps we were hoping for...
>
-- 
Leon A. Goldstein

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