[Solved] Domain Does Not Accept Fragmented Messages

[C M Reinehr]

On Thu 23 December 2010 03:44:14 am Gilles Germon wrote:
> Hi
>
> It seems your Ricoh printer has a bug
> I found this somewhere in a forum:
>
> " I have a few client MFD's that do scan to email, which occasionally
> break up the message into multiple fragments if the scan is too large.
> Some of these scanners (specifically various Ricoh Aficio models) send
> badly formatted emails (see attached example) which used to be blocked
> properly in older versions of MS (4.62.9 as an example), but are not
> reported properly in the newer releases (4.74.16, etc). The emails
> basically contain extra spacing, which caused some of the fields to
> double up (From, To, Content-Type, etc)."
>
> Read this :
> http://securityresponse.symantec.com/avcenter/security/Content/2002.09.10.h
>t ml
>
> Maybe a firmware upgrade for your printer will solve the problem
>
> Gilles

Just want to let you know that I think this problem is solved. Once I knew 
what I was looking for I found a couple of parameters in Scanner Settings 
which seemed related: Max. E-mail Size, and, Divide & Send E-Mail. E-mail 
size had be set for 2 meg & IIRC Divide was set for a maximum of 5. I changed 
these settings to unlimited and do not divide and will see, over the coming 
weeks, whether we have any more problems.

Thanks again.

cmr

> -----Message d'origine-----
> De : linux-users-bounces at linux-sxs.org
> [mailto:linux-users-bounces at linux-sxs.org] De la part de C M Reinehr
> Envoyé : mercredi 22 décembre 2010 19:53
> À : linux-users at linux-sxs.org
> Objet : Domain Does Not Accept Fragmented Messages
>
> I received an undelivered mail notice this morning with the following
> indicated error:
>
> "Domain does not accept fragmented messages - psmtp <in reply to end of
> DATA
>
> command)"
>
> I was wondering if anyone could tell me what this means in everyday
> English.
>
> To put this in context, we have a Ricoh Multifunction Printer which we use
> for
> scanning & emailing customer invoices. The email in question was one of
> these
> invoices. The invoice is scanned, formatted as a PDF file, and then
> attached
>
> to an outgoing email message to the customer. The subject line contains
> something like "Invoice Attached" and a simple "Thank you" or something in
> the body.
>
> I also would like to know if there is a change that I can make in our
> configuration or procedure to avoid these returned emails.
>
> Thanks!
>
> Merry Christmas & A Happy New Year to all!
>
> cmr



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