[Linux-users] T1 update

[Vu Pham]

On Wed, 2007-08-08 at 09:19 -0700, Bill Campbell wrote:
> On Tue, Aug 07, 2007, vu pham wrote:
> >>From my manager:
> >
> >The T1 has been back online (mor eor less) for the last twenty minutes
> >or so.
> >
> >I just spoke to Qwest and SWB has techs on site and they are still 
> >monitoring and testing the lines.  The issues have not yet been 
> >completely resolved.  Qwest advises that we may see interruptions in 
> >service for awhile yet.
> 
> That sounds familiar.  We're about 20,000 feet from the QWorst
> CO, and have had several instances where our T1 has gone down for
> extended periods of time -- 29+ hours on one occassion when it
> went down on a Saturday night.  Their excuse for the slow repair
> was that it was dark out and one of the technicians was a woman
> so it was a ``safety'' issue.

In my case, it took about 12 hours to solve while it could be shorter.
They said that the problem was on the telco. Then the telco went out to
test and about 2 hours later, the telco reported the line was good. At
that time, the T1 line was still down so I called again and told me they
would call the telco again. Several hours lasted and they found out the
problem was not at the telco but at some upper circuit which already
caused a disconnect last July or so.

Vu