Comcast looking for competent SysAdmins?

[Andrew Mathews]

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Michael Hipp wrote:
| Andrew Mathews wrote:
|
|> If they
|> have a TOS, (Terms of Service) doesn't the customer have inversely, an
|> SLA (Service Level Agreement) that they're accountable for?
|
|
| I've never seen a consumer-grade Internet service with an SLA. You pay,
| you get what you get. Most of the stuff masquerading as "business"
| Internet service is exactly the same. The average end-user has no real
| recourse or ability to demand action from the provider.
|
| Michael

Maybe I'm out of touch, but if we demand a valid warranty on a vehicle,
household appliance, and computer hardware, or can demand reimbursement
for outages in  telephone, electrical or cable service, why won't we
stand up to these people and demand quality? Has everyone fallen into
the Microsoft method  of finding partial, or incomplete service or
quality fully acceptable?

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Andrew Mathews
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~ 10:21pm  up 19 days, 20:35, 12 users,  load average: 1.50, 1.53, 1.41
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We are using Linux daily to UP our productivity - so UP yours!
(Adapted from Pat Paulsen by Joe Sloan)
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