Comcast looking for competent SysAdmins?

[Michael Hipp]

Andrew Mathews wrote:

> If they
> have a TOS, (Terms of Service) doesn't the customer have inversely, an
> SLA (Service Level Agreement) that they're accountable for?

I've never seen a consumer-grade Internet service with an SLA. You pay, 
you get what you get. Most of the stuff masquerading as "business" 
Internet service is exactly the same. The average end-user has no real 
recourse or ability to demand action from the provider.

Michael