free support and gratitude (was: Re: -RO causes an error)

Bill Campbell bill at celestial.com
Fri Jun 3 16:21:32 PDT 2005


On Fri, Jun 03, 2005, Fairlight wrote:
>With neither thought nor caution, Laura Brody blurted:
...
>
>"I don't mind you being on the cuff, Dix, but you're halfway up my
>sleeve!"  --Holographic bartender in ST:TNG

Today's ``User Friendly'' is totally on point for this, ``Hello Greg
speaking.  I read the manuals so you don't have to...''

	http://ars.userfriendly.org/cartoons/?id=20050603

One of the frustrating parts of my job when I was data processing for a
Navy contractor in the D.C. area was the constant interruptions to answer
questions for engineers working on their own programs.  It was far easier
for them to walk down to the computer room to ask me than to RTFM
themselves.  On the other hand, it was probably very effective use of their
time since they didn't have to bother to dig through documentation.

Bill
--
INTERNET:   bill at Celestial.COM  Bill Campbell; Celestial Software LLC
UUCP:               camco!bill  PO Box 820; 6641 E. Mercer Way
FAX:            (206) 232-9186  Mercer Island, WA 98040-0820; (206) 236-1676
URL: http://www.celestial.com/

Those who profess to favor freedom, and yet depreciate agitation, are
men who want rain without thunder and lightning.  They want the ocean
without the roar of its many waters.
                -- Frederick Douglass


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