[SBU Board] Fwd: We Want to Hear from You!

[Susan Cothern]

I received the same message and replied that their info was incorrect.

Susan

Sent from my iPad

> On Sep 11, 2020, at 9:07 AM, JC Chupack <jc.chupack at gmail.com> wrote:
> 
> 
> So, I got a survey from the ACBL today "because I haven't played on BBO recently".  As several of the folks on this board know, that is not accurate. :) I was on BBO playing ACBL club games this past weekend, with my ACBL number associated.  So either the ACBL's definition of "recently" is pretty rigorous or this survey got sent to some amount of people in error. 
> 
> I also have concerns about whether they are accurately capturing my "contributions" in SYC and other locations if their reporting is indicating I'm not actually playing.  
> 
> If you also seemingly got the survey in error, let me know.  It'd be good to understand if this is isolated or more widespread.  For example, if they just accidentally sent it to the whole membership, that's not great but far less concerning in terms of reporting accuracy. :)
> 
> 
> ---------- Forwarded message ---------
> From: JC Chupack <jc.chupack at gmail.com>
> Date: Fri, Sep 11, 2020 at 9:00 AM
> Subject: Fwd: We Want to Hear from You!
> To: District Nineteen <d19director.acbl at gmail.com>
> 
> 
> Hi Julie,
> 
> Heads up of a potential problem in how this survey was targeted/segmented that could affect the data quality...
> 
> I'm all for surveying players who aren't using BBO, but I played on BBO, in two different ACBL club games, in the past week.  Both pre-pandemic and now, I play on BBO more than in live clubs, because I'm a player with a full-time job and live clubs rarely had games I could attend. Heck, I got Bronze LM before I got actual LM because actual LM required black points. :) My points were mostly red, gold, and colorless. So, I'm the exact opposite of a person who should receive this survey. 
> 
> I doubt I'm an isolated error case, unless perhaps all the unit officers were added on the distribution for some reason?
> 
> Thanks,
> JC
> 
> ---------- Forwarded message ---------
> From: American Contract Bridge League <emailservices at acbl.org>
> Date: Fri, Sep 11, 2020 at 7:41 AM
> Subject: We Want to Hear from You!
> To: <jc.chupack at gmail.com>
> 
> 
>  
> Our records show that you haven’t played on Bridge Base Online (BBO) recently, and we’d like to learn more about your feelings on playing bridge online.
>  
> Please fill out this two-minute survey and share your opinions with us.
>  
> Click here for survey.
>  
> Interested in playing online? See current ways to win masterpoints® online and the special event schedule at acbl.org/virtual or check out all ways to play online at acbl.org/playonline.
> MyACBL | BridgeFeed | Virtual Games | Member Benefits | Renew
> 
> 
> 
> 
> Copyright © 2020 American Contract Bridge League, All rights reserved.
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> 
> 
> -- 
> JC Chupack
> * Seattle ACBL Unit 446 President, Web/Email Admin, & Publicity Chair
> * Lead Technical Product Manager, Zulily, Inc.
> 
> 
> 
> -- 
> JC Chupack
> * Seattle ACBL Unit 446 President, Web/Email Admin, & Publicity Chair
> * Lead Technical Product Manager, Zulily, Inc.
> 
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