[SBU Board] Fwd: Confirmation of cancelation order
Tim White
trkwhite at gmail.com
Fri Feb 20 15:50:10 PST 2015
Aaron,
Aaron,
It appears I've made it through the final step of a multi-step process required to cancel our account with 1&1. The email below confirms this. Over the phone I was given a cancellation confirmation case # of 515783035.
Tim
Begin forwarded message:
> From: 1&1 Internet Team <support at 1and1.com>
> Subject: Confirmation of cancelation order
> Date: February 20, 2015 3:46:01 PM PST
> To: trkwhite at gmail.com
>
> Customer ID: 19831057
> Contract ID: 21020092
> Processing ID: K-58087457-41
>
> Dear Mr. White,
>
> We have received your contract cancelation on February 19, 2015
> and regret your decision to leave us. However, we accept your
> cancelation as follows:
>
> Pos. Description Action Date Status
> ===========================================================================
> 1. 1&1 MS Business Package CANCEL February 19, 2015 CONFIRMED
>
> Please note that all contractual services above will be deactivated on
> the date of cancelation.
>
> We'd be happy to assist with any further questions you might have
> regarding your cancellation. Should you reconsider your decision, we'd
> be pleased to discuss a personal offer for you. You can reach us 7 days
> a week from 8am - 8pm Eastern Time Zone at 1-866-258-5616 (toll-free).
>
> We are sorry to lose you as a customer and would be happy to welcome you
> back any time.
>
> Yours sincerely,
>
> Your 1&1 Support Team
>
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