[SBU Board] Fwd: Confirmation of cancelation order

Tim White trkwhite at gmail.com
Fri Feb 20 15:50:10 PST 2015


Aaron,
Aaron,

It appears I've made it through the final step of a multi-step process required to cancel our account with 1&1.  The email below confirms this.  Over the phone I was given a cancellation confirmation case # of 515783035.

Tim


Begin forwarded message:

> From: 1&1 Internet Team <support at 1and1.com>
> Subject: Confirmation of cancelation order
> Date: February 20, 2015 3:46:01 PM PST
> To: trkwhite at gmail.com
> 
> Customer ID:	19831057
> Contract ID:	21020092
> Processing ID:	K-58087457-41
> 
> Dear Mr. White,
> 
> We have received your contract cancelation on  February 19, 2015
> and regret your decision to leave us. However, we accept your
> cancelation as follows: 
> 
> Pos.  Description		  Action            Date             Status
> ===========================================================================
> 1.    1&1 MS Business Package        CANCEL      February 19, 2015   CONFIRMED           
> 
> Please note that all contractual services above will be deactivated on
> the date of cancelation.
> 
> We'd be happy to assist with any further questions you might have 
> regarding your cancellation. Should you reconsider your decision, we'd
> be pleased to discuss a personal offer for you. You can reach us 7 days 
> a week from 8am - 8pm Eastern Time Zone at  1-866-258-5616 (toll-free).
> 
> We are sorry to lose you as a customer and would be happy to welcome you 
> back any time.
> 
> Yours sincerely,
> 
> Your 1&1 Support Team
> 

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