A hardware question

[Bill Campbell]

On Tue, May 31, 2011, Collins Richey wrote:
>On Tue, May 31, 2011 at 4:10 PM, Stuart Biggerstaff
><biggers at lindahall.org> wrote:
>> Guys--
>>
>> I don't think we've talked much about this kind of thing in a few years, but I have someone who needs a new image scanner.  I wondered if anyone here has any suggestions.  This is a bit OT here, as it will be used under Windows, but our main concern is hardware reliability and durability.  Anything we choose will likely have a usable TWAIN driver.
>>
>
>I've had nothing but good results with Epson scanners in the past, and
>they were always well supported by TWAIN. HP was a mixed bag, and so I
>shied away from them. Maybe HP is better supported now.

When we were doing major scanning we used pretty high-end Ricoh
scanners (my only venture into Linux kernel hacking was to get
the SCSI drivers to handle the Ricoh ADF).

I have been using a ScanJet 5590 in-house for a year or so, but I
wouldn't call it suitable for high-volume work.  It has a bit of
a habit of jamming when using the ADF in duplex mode.

HP has been horrible about supporting older hardware, or even
some current hardware as they didn't provide drivers for the 5590
for Apple's Snow Leopard for about 9 months after Snow Leopard
was released.

We are using the VueScan software which supports an incredible
number of scanners, and works the same on a variety of platforms
including Linux, Windows, and OS X.  Their tech support as been
as good as any I've seen.

Bill
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