Dell Refunding Windows Costs?

[Mike Poor]

Interesting.  When a number of us at the SANS NOC got Dell's we  
"negotiated" a return of our windows licences for a refund of 1  
cent.  They were to cut checks for us (which we of course would have  
slashdotted.  The checks never arrived.  We found the 1 cent price to  
be great as Dell was determining the value of a windows license.

Mike

Mike Poor
Security Analyst, Founder
Intelguardians LLC


On Mar 26, 2007, at 7:14 AM, Matthew Carpenter wrote:

> +--------------------------------------------------------------------+
> | Dell Refunds Vista/Works With Two Emails                           |
> |   from the try-this-at-home dept.                                  |
> |   posted by kdawson on Sunday March 25, @16:59 (Windows)           |
> |   http://linux.slashdot.org/article.pl?sid=07/03/25/1944209        |
> +--------------------------------------------------------------------+
>
> [0]look at thealternative.ch writes "Although many people have [1] 
> asked for
> pre-installed Linux, and [2]Dell seems to have listened, some still  
> think
> that [3]buying a naked PC won't be easy. But what about stripping it
> naked after you buy it? I managed to get Windows Vista (and a bit  
> more)
> refunded from Dell Germany last week. The process was surprisingly
> simple: 1) After delivery, ask Dell Support for refund by email.  
> 2) ???
> 3) Refund!!! Read the full email conversation in the [4]original  
> German
> or my [5]English translation. For the impatient reader: The refund is
> ???77.54 for Windows Vista Home Basic plus Works 8.0 (that is 15%  
> of the
> total amount I paid). The whole process took 2 emails, 2 more to say
> thank you, and less than 48 hours. The money is already in my account.
> Kudos to Dell Customer Care (esp. 'Veronika') for being efficient and
> customer-oriented!"
>
> Discuss this story at:
>     http://linux.slashdot.org/comments.pl?sid=07/03/25/1944209
>
> Links:
>     0. http://www.thealternative.ch/
>     1. http://linux.slashdot.org/article.pl? 
> sid=07/02/19/2212213&tid=163
>     2. http://linux.slashdot.org/article.pl? 
> sid=07/03/13/1935222&tid=187
>     3. http://linux.slashdot.org/article.pl? 
> sid=07/03/16/1955241&tid=187
>     4. http://www.thealternative.ch/tiki-index.php?page=Software- 
> Refund-de
>     5. http://www.thealternative.ch/tiki-index.php?page=Software- 
> Refund-en
>
> -- 
> Matthew Carpenter
> mcarpenter at intelguardians.com
> http://www.intelguardians.com
>
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