Dell Refunding Windows Costs?

[Matthew Carpenter]

+--------------------------------------------------------------------+
| Dell Refunds Vista/Works With Two Emails                           |
|   from the try-this-at-home dept.                                  |
|   posted by kdawson on Sunday March 25, @16:59 (Windows)           |
|   http://linux.slashdot.org/article.pl?sid=07/03/25/1944209        |
+--------------------------------------------------------------------+

[0]look at thealternative.ch writes "Although many people have [1]asked for
pre-installed Linux, and [2]Dell seems to have listened, some still think
that [3]buying a naked PC won't be easy. But what about stripping it
naked after you buy it? I managed to get Windows Vista (and a bit more)
refunded from Dell Germany last week. The process was surprisingly
simple: 1) After delivery, ask Dell Support for refund by email. 2) ???
3) Refund!!! Read the full email conversation in the [4]original German
or my [5]English translation. For the impatient reader: The refund is
???77.54 for Windows Vista Home Basic plus Works 8.0 (that is 15% of the
total amount I paid). The whole process took 2 emails, 2 more to say
thank you, and less than 48 hours. The money is already in my account.
Kudos to Dell Customer Care (esp. 'Veronika') for being efficient and
customer-oriented!"

Discuss this story at:
    http://linux.slashdot.org/comments.pl?sid=07/03/25/1944209

Links:
    0. http://www.thealternative.ch/
    1. http://linux.slashdot.org/article.pl?sid=07/02/19/2212213&tid=163
    2. http://linux.slashdot.org/article.pl?sid=07/03/13/1935222&tid=187
    3. http://linux.slashdot.org/article.pl?sid=07/03/16/1955241&tid=187
    4. http://www.thealternative.ch/tiki-index.php?page=Software-Refund-de
    5. http://www.thealternative.ch/tiki-index.php?page=Software-Refund-en

-- 
Matthew Carpenter
mcarpenter at intelguardians.com
http://www.intelguardians.com

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