[ot] Where's the IRC?>

[Vu Pham]

On Wed, 2006-10-25 at 22:50 -0400, Kurt Wall wrote:
> On Wed, Oct 25, 2006 at 09:21:08PM -0500, Vu Pham wrote:
> > We had a line problem here around 1PM or so. Called the service provider and
> > apparently they fixed it. I was at Boston heading to Houston when I found
> > the problem. I could not access the mail server so I could not read or reply
> > your emails earlier.
> > 
> > Anyway, I talked with my manager when the problem happened and learned that
> > we would upgrade the line to either two T1 lines with load balancing or one
> > T3. :)
> 
> I'm not complaining -- you're providing it for no cost to us, so we're hardly
> in a position to demand an SLA. :-)

Google search shows first match for SLA is Special Libraries Assocation
then second match Service Level Agreement.

I guess you didn't mean the first one :)

Vu