[OT] Re: Linux answering machine

[Vu Pham]

On Thu, 2006-11-16 at 22:27 +0800, Chong Yu Meng wrote:
[...]

> Ah, yes! The return policy in the US! That was another thing I did not
> understand on my first visit to the US, besides the bagels and the huge
> malls. How could shops afford to run such a program?? In Singapore,
> there are only two stores that I know have a return policy -- Robinson
> and Ikea. I've never been in a Walmart, believe it or not ! I've been in
> a Target store though -- bought my first proper pair of jeans there for
> USD$9.90 way back in 1993! 

Yesterday I called the company that I bought their floor washing robots
and reported that one of the batteries can hold only about 10 minutes of
work. The technician asked me how I tested and I told him the other
batteries work much longer for the same robot. Then he said "ok, we are
going to send you another battery". "Then what do I do with this bad
one ?", I asksed. He said "Oh, just throw it away. And here is the
ticket number # for your new battery . . .". 

Of course, I will go to this company again when I need some other
robots.

Those return/support policies make stores have more customers.

Vu