<OT> support pricing

[Net Llama!]

I've recently been tasked with coming up with realistic pricing for
technical support.  Currently all that we offer is support M-F 9-5
support.  I need to set pricing for 12x5 and 24x7 unlimited
incident offerings.  Does anyone have any experience or suggestions?

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lonni J Friedman				netllama at linux-sxs.org
Linux Step-by-step & TyGeMo		     http://netllama.ipfox.com