RedHat losing customers?

[Collins Richey]

 SearchEnterpriseLinux: Fury Brims Over Red Hat Support Changes
Nov 19, 2003, 21 :00 UTC (18 Talkback[s]) (1795 reads)

http://linuxtoday.com/it_management/2003111901926NWRHSW

brief excerpt

---

McAdam isn't the only one looking for a new distributor. Schunk GmbH and Co.
of Germany, a manufacturer of grippers, rotary actuators, linear units and
accessories for the automation market, is also looking at moving its SAP systems
from 100 Red Hat servers -- versions 6.2 to 9 -- to Debian and SuSE Linux
servers.

"It is a shame to treat your customers this way. We have just paid the support
fee -- which will [lose] its use for us after [Jan. 4] and probably before,"
said Dieter Heilenz, an IT manager with Schunk. "A supplier can do this [only]
once to us."

---

Sounds identical to the reasoning that some customers cite for moving off M$
products.  "We've been screwed, and it won't happen again."

Is Novell/SUSE the only linux offering that does not have a death wish?

-- 
Collins Richey - Denver Area
if you fill your heart with regrets of yesterday and the 
worries of tomorrow, you have no today to be thankful for.