HP scanners on Linux.

[Bill Campbell]

I'm getting a bit frustrated with HP after recommending that one ouf our
customers buy an HP scanner for use with their SuSE 8.2 system.  They
bought a ScanJet 3670 which is seen by the kernel, but sane doesn't seem to
recognize (sane-find-scanner says it might be a scanner, but that's as far
as it goes).  I then built the Latest&Greatest version of the sane software
in hopes that would solve the problem, but no joy there either.

I sent an e-mail question to HP asking whether this scanner is supported,
and they said no, but to check http://linux.hp.com for information on
supported scanners.  Nothing there of any use.  Another e-mail to
scanjet_support_en at mail.support.hp.com asking for a list of current HP
scanners that _ARE_ supported, and they just sent me off to the sane web
sites again.  Another e-mail to them pointing out that HP is supposedly
promoting Linux, sells hardware that should be useful on Linux systems, and
could they please just send me a list of current scanners supported by
sane.  The reply I got that basically said bugger off, we don't support
scanners on Linux.  My reply was mostly polite, saying that I could see no
reason to use any HP products in the future given the attitude of their
support folks.

That said, can anybody recommend current scanners that are well supported
under Linux?  My current need is for a pretty vanilla flat bed scanner, but
we will also need ones with automatic document feeders.

Bill
--
INTERNET:   bill at Celestial.COM  Bill Campbell; Celestial Software LLC
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Democracy, n.:
	A government of the masses.  Authority derived through mass
meeting or any other form of direct expression.  Results in mobocracy.
Attitude toward property is communistic... negating property rights.
Attitude toward law is that the will of the majority shall regulate,
whether it is based upon deliberation or governed by passion,
prejudice, and impulse, without restraint or regard to consequences.
Result is demagogism, license, agitation, discontent, anarchy.
		-- U. S. Army Training Manual No. 2000-25 (1928-1932),
		   since withdrawn.