Problem with Spamassassin

[Swapana Ghosh]

Hi 

         Few months back I have insalled
*spamassassin* with spamc/spamd
in one of our server. 

         As i have failed in subscribing to the
spamassassin list(they are giving message that they
sent email to my address for authentication but i did
not receive any mail from them till yet :-) )  so i am
asking my questions here. If anybody answers me though
, it will be helpful...

         As i am getting information from our clients
that they are  getting spam mails - that means few
mails are not being filtered by spamc/spamd.  No. of
hits is showing -(ve)

         I checked the log file. I found that the mail
which, one of the clint has reported, those are
showing as *clear messages* .

         Here i is the user-prefs configuration ::

_______________________________________________________

# How many hits before a mail is considered spam.
required_hits           4
#
# score SYMBOLIC_TEST_NAME n.nn
subject-tag     {SPAM?}
report_header   1
_______________________________________________________

          Here is the mail which client has forwarded
to me::: I have changed the client email address as
per their wish...

_______________________________________________________
Return-Path: <inkhq at thebestpr1nt1ngs1teever.com>
Received: from thebestpr1nt1ngs1teever.com
    (cpe-24-197-101-203.spart.sc.charter.com
[24.197.101.203])
	by server (8.10.2/8.10.2) with SMTP id h71NZPP27293
	for <xxx at domain.org>; Fri, 1 Aug 2003 16:35:25 -0700
Message-ID:
<8256de222f5d$77a07b6e$5cf7bf14 at nvnzbxyfdmt.waq>
From: <inkhq at thebestpr1nt1ngs1teever.com>
To: <xxx at domain.org>
Subject: PRINTING CARTRIDGES, Ideal Prices
Date: Sat, 2 Aug 2003 07:44:30 -0600
MIME-Version: 1.0
Content-Type: text/plain;
	charset="us-ascii"
X-Priority: 3
X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2800.1106
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1106
Content-Transfer-Encoding: 8bit
X-MIME-Autoconverted: from quoted-printable to 8bit by
server id
    h71NZPP27293
X-Spam-Status: No, hits=-1.2 required=4.0

tests=INVALID_MSGID,NO_REAL_NAME,SPAM_PHRASE_01_02,TONER,
	      USER_AGENT_OE
	version=2.41
X-Spam-Level:

67 Percent off all printing supplies!

Please see our stores,
feel what
others already have, the best ink
cartridges
at an amazining price

I offer any
models including,
Canon,
Lexmark Epson, and HP

 http://u-need-1nk-we-th1nk.com/neb.html
_______________________________________________________
It will be apprecited if some one guides me and help
me out - Can it be possible to solve this problem if
any thing is set to the user_pref file? The version of
spamassassin , i am running is 2.41. 

Regards.
-Swapna

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