spam issues

[Wil McGilvery]

I have followed this thread with interest and as far as I am concerned the only way to get people to notice is to hurt their pocket book. I am not sure how to best go about doing this except for refusing to use ISP's that are tolerant of Spammers. 

Blocking domains doesn't really work. One of my customer's employees couldn't send mail to his house because his personal ISP was using RBL's and the work mail server ip was in an address block that had been listed. The employees personal ISP refused to let the mail through. (Get your IP off the list) and the business ISP couldn't or wouldn't get the address block off the list.

Our solution was to switch to a new ISP. (Someone else probably got the bad address).

Blocking legitimate email can be worse for your business than the spam.

We can't afford to have customers orders blocked and even though I do use RBL's, I spent a fair bit of time monitoring the system at the beginning to make sure we didn't miss anything and now all of our customers/vendors etc get whitelisted.

One idea that I like but has not gained much acceptance is the programs like TMDA where someone has to be on your whitelist before mail is accepted. A solution like this would only work if it was widely accepted and some easy yet secure method of getting added to the list was possible. (Maybe something similar to the way people sign up for user groups).

Regards,

Wil McGilvery
Manager
Lynch Digital Media Inc

         

416-744-7949
416-716-3964 (cell)
1-866-314-4678
416-744-0406? FAX
www.LynchDigital.com


-----Original Message-----
From: collins [mailto:erichey2 at comcast.net] 
Sent: Wednesday, July 30, 2003 8:37 PM
To: linux-users at linux-sxs.org

Matthew Carpenter wrote:

>Using the appropriate RBL's can lead to a drop in 95% of all spam, and I have
>yet to hear complaints.  
>
Probably no complaints because you aren't really affected by the action 
of the RBLs.  If everyone used them, I would see a 95% reduction  of my 
personal email (not spam) and never be able to send email.  If you have 
the wherewithal to run your own email server, you can take this cavalier 
attitude; some of us don't have that luxury.

-- 
Collins

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