Good job Leon - (Libranet Review)

Leon Goldstein metapsych
Mon May 17 11:47:29 PDT 2004


Collins Richey wrote:

>In case you missed it, Leon has published an excellent review of the
>latest Libranet offering.
>
>http://www.linuxjournal.com//article.php?sid=6878
>
>My only negative comment concerns
>
>"...Caldera's tech support--yes, Caldera did have tech support and it
>was good..."
>
>Caldera was the first (and last) distro that I paid for, but Caldera
>tech support's miserable attempts to get me (a newbie) going with a PPP
>modem connection were what led me to join this group (in its prior
>Caldera incarnation) in the first place, and I've never looked back.
>
>  
>
Thank you for your very kind  remarks.

As far as Caldera goes,  being neither a politician nor professional 
journalist, I wrote what I experienced.

After being completely alienated by Corel (a preview of yet worse to 
come)  I spent a lot of time and
effort trying to get the blasted WP8.1 (which is the only reason I 
bought Corel Linux) to work on the
then current Caldera OL 2.3.  My e-mails to Caldera tech-support were 
answered quite quickly, and
I tied up a techie for quite some time on my quest.  This compared many 
quanta more favorably than
with what I experienced with what Corel so contemptuously called "tech 
support."

I still use eDesk 2.4.  It works better than any new Linux distro on my 
older systems thanks to the relatively low system overhead imposed by 
its KDE 1.1.  Even wonky Corel WordPerfect Office 2000 installed 
perfectly and runs "relatively" well on it.   I bought eDesk 2.4 and 
consider the money well spent.  It aggravates me to no end that
Caldera, having demonstrated to the world its ability to market a 
butt-kicking Linux, and at least in my experience,
to back it with respectable support, then went and corporately mooned 
its desktop user base.

As I mentioned in my review, Libranet continues to give me the "feel" of 
Linux I acquired with Caldera, only in a Debian context.  Caldera set 
for me the standard by which I judge all other Linuces.

I suspect that our respective experiences with Caldera's tech support 
was a matter of the luck of the draw.
The chap I latched on to stuck with me to the end.  (I can probably find 
his name somewhere in my notes.)
Then again, my experiences with Corel echo yours with Caldera.

Anyhow, I just wanted to explain why I still have a sentimental 
attachment to Caldera.  I sure as heck do not appreciate having my 
loyalty "rewarded" by Caldera DBA SCO as it has.

BTW when I post an enquiry to Libranet, one of the programmers  usually 
answers within a couple of hours.
Maybe I'm getting VIP treatment  ;-)

-- 
Leon A. Goldstein

Powered by Libranet 2.8 Debian
System G2




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