Trolling ebay for computers: Chips ahoy!

[Bill Day]

Tim, I agree.. but if everyone did utilize the survey(which I too despise)
it would be more accurate.

The worst company I have dealt with, ProView monitors.. I wont go there..

However for online ordering and such, I seem to be ready to use TigerDirect,
CDW and Comps4sure time and time again... until they try to screw me..  once
done to me I will shun them to everyone that asks for a good place..

Sorry for your luck Lonnie, with TD, but I cant give them a bad rap until I
have a problem with them.

Bill Day

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----- Original Message -----
From: "Tim Wunder" <tim at thewunders.org>
To: <linux-users at linux-sxs.org>
Sent: Friday, December 13, 2002 9:36 AM
Subject: Re: Trolling ebay for computers: Chips ahoy!


> On 12/13/2002 9:43 AM, someone claiming to be Net Llama! wrote:
> > Avoid TigerDirect at all costs:
> > http://www.resellerratings.com/seller1983.html
> >
> > Note their well below average rating, as well as the multitude of
negative
> > feedback.  I recently purchased from them, against my better judgement,
> > and:
> > 1) I was on hold for 50 minutes trying to take to a sales rep
> > 2) That sales rep hung up on me after giving me the wrong tracking
number
> > for my shipment
> > 3) I emailed them *12* days ago asking for the correct tracking number,
> > and have yet to get a reply.
> >
> > Some people seem to have had good luck, but i think its just that, luck.
> > This company has a very poor track record that they seem to think they
can
> > fix by having cust. service managers call disgruntled customers after
the
> > damage has been done.
> >
> <snip>
>
> The problem with using a site like resellerratings.com is that you only
get ratings by people who care to fill out a survey, to quote them, "A
company's ratings are solely based upon customers' answers to our survey
questions."
>
> Personally, I'm *much* more likely to fill out a survey if I have a bad
experience than I am if the experience was good, if I bother to fill out a
survey at all (I *hate* surveys). And I believe that can be said about
people in general. My boss has bought several things from Tiger and they've
always been helpful and the merchandise was received promptly. I doubt,
however, that experience is included in their rating on resellerratings.com,
since he is unlikely to bother with filling out a survey.
>
> I don't doubt you've had problems, I'm just doubting the validity of the
rating site you reference.
>
> Regards,
> Tim
>
>
>
>
>
>
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