CW: Business Looks To Linux Desktops; Some Critical Apps Lacking

[Bill Campbell]

On Thu, Dec 12, 2002 at 05:35:05AM -0800, Bob Hemus wrote:
>"Brett I. Holcomb" wrote:
>> 
...
>> > Bill Campbell wrote:
...
>> >> lot less expensive for them than having to have a full-time MCSE around
>> >> who's well trained in the ``Three R's of Windows'':
>> >>
>> >> Reboot, Reboot, Reinstall.
>> >
>> > Should this not be "remove, reboot, reinstall" ?
>>
>They're gettin better.  Remember when they said "You committed an
>error"?  At least they now admitt the program goofed.

Unfortunately most certified Microsoft support folks only know (a) which
Microsoft product to sell, and (b) how to reinstall.  They're totally
lacking in diagnostic capabilities to find out what's wrong and fix the
machine without reinstalling.

Bill
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