(ot)Fw: Connecting with Customers

[Zoki News]

*** Direct mailing from the CEO of M'$oft!? YES!

How d-i-f-f-i-c-u-l-t it must have been for MS to swallow their pride and
actually talk to the slaves... ;-)

The heat is on, <tra-la-la>, the heat is on... ;-)))) He, he, I know Linux
is "hot" but that hot!?

Zoran

----- Original Message -----
From: Steve Ballmer
Sent: Wednesday, October 02, 2002 3:31 PM
Subject: Connecting with Customers



Oct. 2, 2002
I spend a lot of my time thinking about how Microsoft can do a better job of
serving its customers. I'm convinced that we need to do more to establish
and maintain broad connections with the millions of people who use our
products and services around the world. We need to more thoroughly
understand their needs, how they use technology, what they like about it,
and what they don't. I'd like to share with you some of what we've recently
begun to do and are planning for in the future to better connect with our
customers.

<snip>