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<font face="monospace">That was a perfect representation and on
Friday the 13 seems appropriate as an explanation.<br>
<br>
Nancy<br>
</font><br>
<div class="moz-cite-prefix">On 11/12/2020 1:54 PM, Walter Vaughan
Jr via Filepro-list wrote:<br>
</div>
<blockquote type="cite"
cite="mid:BN6PR16MB33778FE88526B076D3422543BEE70@BN6PR16MB3377.namprd16.prod.outlook.com">
<pre class="moz-quote-pre" wrap="">Kill -9 = sniper shot to the head in front of his wife and children
Kill -1 = trial with excellent lawyer and unbiased jury
I used to use kill -15 a lot back in the day.
-----Original Message-----
From: Filepro-list <a class="moz-txt-link-rfc2396E" href="mailto:filepro-list-bounces+wvaughan=steelerubber.com@lists.celestial.com"><filepro-list-bounces+wvaughan=steelerubber.com@lists.celestial.com></a> On Behalf Of scooter6--- via Filepro-list
Sent: Thursday, November 12, 2020 1:42 PM
To: filePro Mailing List <a class="moz-txt-link-rfc2396E" href="mailto:filepro-list@lists.celestial.com"><filepro-list@lists.celestial.com></a>
Subject: Re: Too many users
Thanks Mark
I have always used kill -9 so learn something everyday I guess Is there a distinct difference why this doesn't seem to cause issue if the person connects internally here at the office vs if they're over the VPN Wouldn't seem to me this would make a difference since I've never had this issue pre-lockdown - only when users have started working remotely has this caused an issue where it's affecting user counts in fP - just seems odd to me but maybe I'm missing something I appreciate everyone's assistance
Scott
On Thu, Nov 12, 2020 at 11:50 AM Fairlight via Filepro-list < <a class="moz-txt-link-abbreviated" href="mailto:filepro-list@lists.celestial.com">filepro-list@lists.celestial.com</a>> wrote:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">You should not be using -9 unless you need to. Good way to bork an
index. Use SIGHUP (1), which is the signal that comes from a natural
session timeout/hangup.
m->
On Thu, Nov 12, 2020 at 04:35:27PM +0000, Josh Reader via Filepro-list
thus spoke:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">Hi Scott,
In the past I used the kill command to kill individual PIDs but now
I
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap="">use pkill to kill all sessions for a user. The syntax for that would be:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
pkill -u <username>
I have the user close all their open PuTTY windows, issue the
command,
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap="">and then they can get back in.
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
Josh
-----Original Message-----
From: Filepro-list <filepro-list-bounces+josh.reader=
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap=""><a class="moz-txt-link-abbreviated" href="mailto:mercuryelectronics.com@lists.celestial.com">mercuryelectronics.com@lists.celestial.com</a>> On Behalf Of scooter6---
via Filepro-list
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">Sent: Thursday, November 12, 2020 10:45 AM
To: James Flanagan <a class="moz-txt-link-rfc2396E" href="mailto:James@flantec.com"><James@flantec.com></a>
Cc: filePro Mailing List <a class="moz-txt-link-rfc2396E" href="mailto:filepro-list@lists.celestial.com"><filepro-list@lists.celestial.com></a>
Subject: Re: Too many users
Well, that makes sense to a degree
So is there a different kill command that would alleviate this problem?
(i.e. not using -9)
When we had everyone working in house and not remotely, this was
never
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap="">an issue, with the timeouts - they would just die and we never
encountered the too many users error - so it must be some iteration of
doing kill -9 with those working remotely and accessing the VPN I
appreciate the feedback though and try it out if need be Thanks again
Scott
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
On Thu, Nov 12, 2020 at 9:04 AM James Flanagan <a class="moz-txt-link-rfc2396E" href="mailto:James@flantec.com"><James@flantec.com></a>
</pre>
</blockquote>
<pre class="moz-quote-pre" wrap="">wrote:
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
</pre>
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">Scott,
I have experienced a similar situation with filepro, on at least 3
different software platforms, over the years. I have exhaustively
tried to both understand and remedy this issue WITHOUT rebooting,
and I will share the latest information I received from FPTech.
According to the developers, one possible cause of the phantom
license issue is using kill command with the -9 argument. This is
incredibly unfortunate because as most unix admins know, most
times, it is the
</pre>
</blockquote>
</blockquote>
<pre class="moz-quote-pre" wrap="">???-9???
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">switch that actually kills what you are trying to kill.
In the event that you want to reset the license count back to 0 (I
am not aware of any function that will reset only some of the
license count, so it is an all or nothing consideration), you need
to get everyone off the system, and then run the following command:
ipcs -m | grep filepro
This will display the shared memory segments for filepro. Use the
ipcrm -m command to remove those shared segments, and your license
count will be reset to 0. That being said, depending upon time it
takes to reboot your server hardware, by the time that you get
everyone off of the system anyway, it may be more efficient to
</pre>
</blockquote>
</blockquote>
<pre class="moz-quote-pre" wrap="">reboot.
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">But, now at least you can reset the license count without a reboot
</pre>
</blockquote>
</blockquote>
<pre class="moz-quote-pre" wrap="">whenever necessary.
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
Good luck,
James Flanagan
Flantec.com
email: <a class="moz-txt-link-abbreviated" href="mailto:James@Flantec.com">James@Flantec.com</a>
mobile: 760-458-8498
home: 219-221-6219
text: <a class="moz-txt-link-abbreviated" href="mailto:7604588498@txt.att.net">7604588498@txt.att.net</a>
Skype: Flantec
ichat: <a class="moz-txt-link-abbreviated" href="mailto:James@Flantec.com">James@Flantec.com</a>
home: 1901 Cidermill Road
Michigan City, IN 46360
On Nov 11, 2020, at 3:03 PM, scooter6--- via Filepro-list <
<a class="moz-txt-link-abbreviated" href="mailto:filepro-list@lists.celestial.com">filepro-list@lists.celestial.com</a>> wrote:
As with many companies, we have a ton of our staff working remotely.
They access our network via OpenVPN and work as normal via putty
We have CentOS 7 and fP 5.6.10R4 Internally, in the office, ssh
times out in 10 minutes, but it kills the session entirely (at
least through past years experience, we've never encountered this
will staff working here at the office) But over OpenVPN, it has 10
minute timeout built in to the config but it doesn't kill their putty session.
I monitor every now and then and kill them when I see this
However, this appears to be causing a problem where we get 'too many users'
error
We have 95 user license, and I know that doesn't mean 95 'users' -
it's occurrences of rclerk, etc But we keep getting this error
occassionally and when I got it, I looked and we had combined, a
total of 47 instances of rclerk, rreport etc running
The only solution is to reboot the server.
Is there a way, either in fP or in OpenVPN, where I can make sure
it fully kills their session and we can stop getting this 'too
many
</pre>
</blockquote>
</blockquote>
<pre class="moz-quote-pre" wrap="">users' error?
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre class="moz-quote-pre" wrap="">
Thanks
Scott
PDM
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<pre class="moz-quote-pre" wrap="">
--
Audio panton, cogito singularis.
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<pre class="moz-signature" cols="72">--
Nancy Palmquist MOS & filePro Training Available
Virtual Software Systems Web Based Training and Consulting
PHONE: (412) 835-9417 Web site: <a class="moz-txt-link-freetext" href="http://www.vss3.com">http://www.vss3.com</a>
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