<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Segoe UI Symbol";
panose-1:2 11 5 2 4 2 4 2 2 3;}
@font-face
{font-family:"Segoe UI Emoji";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoPlainText, li.MsoPlainText, div.MsoPlainText
{mso-style-priority:99;
mso-style-link:"Plain Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:14.0pt;
font-family:"Times New Roman",serif;}
span.PlainTextChar
{mso-style-name:"Plain Text Char";
mso-style-priority:99;
mso-style-link:"Plain Text";
font-family:"Times New Roman",serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Times New Roman",serif;
color:blue;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle22
{mso-style-type:personal-compose;
font-family:"Times New Roman",serif;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:blue'>FYI<o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>Sent:</b> Friday, July 19, 2019 9:42 AM<br><b>To:</b> 'Bud Henschen' <a href="mailto:bud@henschen.com">bud@henschen.com</a><o:p></o:p></p><p class=MsoNormal><b>Subject:</b> RE: filePro conference Oct 11 > 14th<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>As for the resort fee when I sent out the link I stated that the resort fee will show up. <span style='background:yellow;mso-highlight:yellow'>Unfortunately it is a standard template through IHG that cannot be changed for this reason</span> <b><u>We assure you the resort fee will be waived prior to the guest check in.</u></b> we do not charge for internet as that is free to all guest also. <span style='background:yellow;mso-highlight:yellow'>So no resort fee, parking fee, internet, shuttle to theme parks or any amenities will be charged for this event.</span> <span style='font-family:"Segoe UI Symbol",sans-serif'>😊</span> IHG rewards number must be given at the time of check in to ensure everyone receives their points. I hope this helps and please let me know if any other concerns come up as we are here to help <span style='font-family:"Segoe UI Symbol",sans-serif'>😊</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img border=0 width=747 height=691 id="_x0000_i1025" src="cid:image011.jpg@01D53E16.3CB9A660"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:8.0pt;line-height:105%'> <span style='font-size:12.0pt;line-height:105%'>Thank you </span><span style='font-size:12.0pt;line-height:105%;font-family:"Segoe UI Symbol",sans-serif'>😊</span><span style='font-size:12.0pt;line-height:105%;font-family:"Segoe UI Emoji"'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:8.0pt;line-height:105%'><a href="http://www.hiresortlbv.com/"><span style='color:windowtext;text-decoration:none'><img border=0 width=550 height=176 id="Picture_x0020_2" src="cid:image012.png@01D53E16.3CB9A660"></span></a><o:p></o:p></p><p class=MsoNormal style='margin-bottom:8.0pt;line-height:105%'><a href="https://www.facebook.com/HolidayInnResortDisney"><span style='color:#1F497D;text-decoration:none'><img border=0 width=29 height=27 id="Picture_x0020_79" src="cid:image013.jpg@01D53E16.3CB9A660" alt="cid:image006.png@01CF9D01.C2EACE50"></span></a><span style='color:#1F497D'> </span><a href="https://twitter.com/HIresortLBV"><span style='color:#1F497D;text-decoration:none'><img border=0 width=31 height=30 id="Picture_x0020_8" src="cid:image014.jpg@01D53E16.3CB9A660" alt="cid:image005.jpg@01CF9D01.C2EACE50"></span></a><span style='color:#1F497D'> </span><a href="http://www.hiresortlbv.com/holiday-inn-lake-buena-vista-panorama-views.html"><span style='color:windowtext;text-decoration:none'><img border=0 width=28 height=28 id="Picture_x0020_5" src="cid:image015.png@01D53E16.3CB9A660" alt="Image result for 360 video logo"></span></a><span style='color:#1F497D'> </span><span style='color:#777777'> </span><span style='color:#1F497D'> </span><span style='color:#777777'> </span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Bud Henschen <<a href="mailto:bud@henschen.com">bud@henschen.com</a>> <br><b>Sent:</b> Friday, July 19, 2019 9:20 AM<br><b>To:</b> <a href="mailto:ahart@hiresortlbv.com">ahart@hiresortlbv.com</a>; 'Jerylis Vargas' <<a href="mailto:jvargas@hiresortlbv.com">jvargas@hiresortlbv.com</a>><br><b>Subject:</b> FW: filePro conference Oct 11 > 14th<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText>Would one of you have a chance address the hi-lighted issues below ASAP. Richard is always finding fault, so I want to address what he is saying before it gets out of hand. On June 28<sup>th</sup> email from Amy stated that <b>Resort fees WAVED ($24.95 nightly savings)</b> and I think that the parking was mentioned, but not sure if chargeable or not on-site or if there were street or other parking arrangements. I think we will have a good turnout, but time will tell. Amy, did you have a lectern available for the speaker, is there a cost, or do we need to bring one. Other then the menus for breakfast, lunch and breaks, I think we have got everything accounted for the conference. Thanks<o:p></o:p></p><p class=MsoPlainText>Bud L Henschen<o:p></o:p></p><p class=MsoPlainText>--------------------------------------------------------------------------------------------------------------------<o:p></o:p></p><p class=MsoPlainText>Original:<o:p></o:p></p><p class=MsoPlainText>Richard Kreiss <o:p></o:p></p><p class=MsoPlainText>Subject: Fp Conference room pricing<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>I just booked by room and the Holiday Inn.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Be aware that the room rate is $109.00 as stated. The gotcha is are the taxes and <span style='background:yellow;mso-highlight:yellow'>additional fees(Resort Fee).</span> A 3 night stay will come to $442.73.<o:p></o:p></p><p class=MsoPlainText><span style='background:yellow;mso-highlight:yellow'>If you rent a car and want to self-park or want to use their facilities there is an additional 24.95 /day charge.</span> The tax rate on rooms is a total of 12.5% or State tax of 6.5% and Local tac of 6%.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Suggest that one click on the option to see the details as this will show all of the charges that are included. Holiday inn will charge the tax rate in effect at the time of the stray not the rate as quoted when the reservation is made. Also, their additional charges and fees can change prior to check-in, which could cause a difference in what you expense are.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>This is not a filePro issue but one many hotels and hotel chains are adopting to increase the revenue. This is the same "game" the airlines use.<o:p></o:p></p><p class=MsoPlainText><span style='background:yellow;mso-highlight:yellow'>You will be billed for the resort fee even if you do not use any of the facilities included. This fee does include your internet access and their scheduled shuttle service.</span> Not sure if the cost is less then an Uber or Cab to and from the airport.<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><span style='background:yellow;mso-highlight:yellow'>If you are a member of an IHG membership rewards program, you will not be able to link your car to your reservation as this is a group reservatrion., I was advised to give the check-in clerk my account # when I check in.</span><o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Richard Kreiss<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p></div></body></html>