<div dir="ltr"><div>Shot in the dark, but every once in a while for various reasons services get installed with a specific account that does not have any permissions to the executable files.</div><div><br></div><div>Maybe check the logon tab in the service properties panel for the FPLM service and see if its set to logon as local system account and that "Allow service to interact with desktop" is checked. Thats the only thing I can think of.</div><div><br></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Jan 9, 2019 at 5:02 AM <<a href="mailto:filepro-list-request@lists.celestial.com">filepro-list-request@lists.celestial.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send Filepro-list mailing list submissions to<br>
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Today's Topics:<br>
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1. FilePro - Windows issue (Richard Kreiss)<br>
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Message: 1<br>
Date: Tue, 8 Jan 2019 17:52:44 +0000<br>
From: Richard Kreiss <<a href="mailto:rkreiss@gccconsulting.net" target="_blank">rkreiss@gccconsulting.net</a>><br>
To: "'<a href="mailto:filepro-list@lists.celestial.com" target="_blank">filepro-list@lists.celestial.com</a>'"<br>
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Subject: FilePro - Windows issue<br>
Message-ID:<br>
<<a href="mailto:DM6PR04MB4876CCFA0609A96B57B8320BB78A0@DM6PR04MB4876.namprd04.prod.outlook.com" target="_blank">DM6PR04MB4876CCFA0609A96B57B8320BB78A0@DM6PR04MB4876.namprd04.prod.outlook.com</a>><br>
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My client is running filePro 5.8.03 without issues.<br>
<br>
I installed both the 32 & 64 bit versions of 6.0. fp60_64 and fp60_32. This is the same setup as 5.8.<br>
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The first problem came with the license manager. The service installed but would not start. I got a Permission denied error message.<br>
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Second, the desktop icon created does not display the filePro 6.0 icon.<br>
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I have checked the security setting for the installs and they are the same as for 5.8.03. When I reinstalled the 5.8.03 service, that started without a problem.<br>
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My client assures me that nothing was update or changed. Something has changed and I don't know what. Any suggestions as to what I should be checking for?<br>
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I tried point the shortcut icon to the 5.8.03 install, but the icon still will not appear for the 6.0 shortcut.<br>
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Any suggestions will be greatly appreciated.<br>
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<br>
Richard Kreiss<br>
GCC Consulting<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px">Jason Garner</div><div style="font-size:12.8px">Systems Administrator</div><div><img src="https://docs.google.com/uc?export=download&id=0B-dQ-1zOAXBZakNOQkFWZmR6ZDA&revid=0B-dQ-1zOAXBZK1Y4cWlrNEFvRXZnc1VzckM2Q2l3anV2RWpJPQ" width="200" height="57"><br></div><div style="font-size:12.8px">1801 Oberlin Rd, Suite 204</div><div style="font-size:12.8px">Middletown, PA 17057<br><span title="Call with Google Voice"><span title="Call with Google Voice"><span title="Call with Google Voice"><span title="Call with Google Voice"><span title="Call with Google Voice">Work <a href="tel:717-985-1122" value="+17179851122" style="color:rgb(17,85,204)" target="_blank">717-985-1122</a></span></span></span></span></span> x 1139</div><div style="font-size:12.8px">Mobile 717-645-3521</div><div style="font-size:12.8px"><a href="mailto:tim.barr@evalsvs.com" style="color:rgb(17,85,204)" target="_blank"></a><a href="mailto:jason.garner@evalsvs.com" target="_blank">jason.garner@evalsvs.com</a><br></div><div style="font-size:12.8px"><br></div></div></div></div></div></div></div></div></div></div></div></div></div>