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<p>Rick,<br>
</p>
<p>All printers are not created equal. Remember you need a printer
that speaks PCL or you need software like PrintWizard that can
translate PCL to a Graphic for the stupid Windows printers.</p>
<p>If you know your printer speaks PCL directly, then as others
suggested you might need to run appropriate installation steps to
properly connect the printers to your network with the right
drivers.</p>
<p>Then renaming them on the computer to match your replaced printer
names so that to filePro they look like the same printer would
make the connection to filepro work. Of course, that assumes you
used the WIN:HPwhateverprinter as a way to connect to the
printer. If you used a network path name or LPT1 or something
like that other things might need to happen.</p>
<p>My preferred method is the WIN:[Windows Printer Name exactly]
method because then the print job is sent to windows and windows
is responsible for moving the job to the printer using the windows
established location. This has always seemed much easier to
manage than the other methods.<br>
</p>
<p>Nancy<br>
</p>
<br>
<div class="moz-cite-prefix">On 7/19/2018 9:53 AM, Richard Hane via
Filepro-list wrote:<br>
</div>
<blockquote type="cite"
cite="mid:655698555.804996.1532008426874@mail.yahoo.com">
<pre wrap="">Good morning list,
Although I have been retired for over 3 years, I still get calls on filePro issues. And now a new one.
We have fpodbc 5.0.13, 16 user network version a Windows network. We have about 9 printers on the system all HPs. Most of these are HP-P1606dn. We use fp printer definition HP-2100. This has worked for over 15 years.
For some reason they decided to replace 2 of those printers with HP402DN. All they did was unplug the old printers and plug in the new ones. Now they get no response on the new printers. I don't believe they get any error messages from fp or windows either.
Is there another printer type we should be using in filepro? Anyone other suggestions welcome.
Thank you in advance,
Rick Hane
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</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Nancy Palmquist MOS & filePro Training Available
Virtual Software Systems Web Based Training and Consulting
PHONE: (412) 835-9417 Web site: <a class="moz-txt-link-freetext" href="http://www.vss3.com">http://www.vss3.com</a>
</pre>
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