<html><head></head><body><div style="color:#000; background-color:#fff; font-family:verdana, helvetica, sans-serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1461191916990_23553" dir="ltr">I have a client whose has almost all of his users defaulted to using the FPML format printer copies come to the screen first in PDF format (so type is FPML & destination is PDF:[open]). Everything works great except when doing a hardcopy of a data entry screen. It only comes to the screen after the user exits and goes back to the menu. Is there any way around this, so it comes up immediately when the user presses "H"? I have set FFHCFF=ON, and that works fine for anybody that goes directly to the printer, but doesn't change anything with the ones using PDF.</div><div id="yui_3_16_0_ym19_1_1461191916990_23553" dir="ltr"><br></div><div id="yui_3_16_0_ym19_1_1461191916990_23553" dir="ltr">Bill Lucca</div><div id="yui_3_16_0_ym19_1_1461191916990_23553" dir="ltr"><br></div></div></body></html>