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Hi,<br>
This is a heads up:<br><br>
I have a client who has recently moved from Win XP to Win 7 64
bit. Their filepro app is a large and complex program that helps
them do fiberglass fabrication. It also handles invoicing,
inventory, PO's and a host of other office functions. They only
have 6 users and are on 5.7 with a runtime system and only one
development system.<br><br>
For the first time since their move, they used a part of the program on
Win 7. It produced errors that stated that rclerk was no longer
working with the following error message:<br><br>
Exception error 3221225477 (0xc0000005) in process failed
0(0x00000000)<br>
comspec="Y:\fp\rclerk fabricate -s1 <br><br>
So I tried the same program with dclerk and received a similar
message. At this point, it looks like a broken *clerk
module.<br><br>
I checked the programs on my system (a tried and true XP Pro box) and it
worked flawlessly. So it looked like they could have had memory
issues, *clerk issues, viruses, etc.<br>
As you all most likely do, I gave them steps to take including unloading
memory hog programs, rebooting etc. No luck. Same errors.<br><br>
Then at night after they closed, I logged in remotely and ran the
program. Same errors. Thanks to the wonders of double monitors, I
then began comparing programs between mine and theirs. (Remember
mine worked.) They had indexes that required rebuilding,
missing indexes, and a slightly older input processing table.<br><br>
There were no filepro errors that lookups had failed, or an index was
missing, or anything. Just the windows exception errors.<br><br>
The moral of the story? <s>Don't believe what you see or anything that
anyone tells you.</s> <br><br>
<b>Windows 7 64bit may not report 32 bit program errors correctly.
<br><br>
<br><br>
</b>Jerry Crespi, Ph.D.<br>
President<br>
Allied Business Systems Inc.<br>
V. (714) 963-5554<br>
F. (714) 964-0061 </body>
<a></a><p class=""avgcert"" align="left" color="#000000">No virus found in this message.<br>
Checked by AVG - <a href='http://www.avg.com'>www.avg.com</a><br>
Version: 2014.0.4158 / Virus Database: 3629/6837 - Release Date: 11/14/13</p></html>