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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Had a call form a client this AM advising that they could not get into their marketing file. What actually was happening was that the would enter a value into an index, press enter, and the program would hang showing a blank screen.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I logged into their system, accessed the file with no processing running without a problem.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I then accessed the file with the debugger on to see where in the auto processing the program was hanging. It hung as the point where a lookup is done to a file called cstrack.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When I tried to access this file from anywhere in filePro, it hung before any filePro prompts came up. When I tried to delete the indexes from the command prompt, the message file being accessed by another process appeared. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>After their IT guys closed all the filePro associated programs that were running on the server, the indexes still had the same problem.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I had them reboot the server and everything cleared up. (this was my first choice but they didn’t want to stop working for the 5 minutes the reboot takes).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Now to my question: <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Would this work under these circumstances?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>241 ------- - - - - - - - - - - - - - - - -<o:p></o:p></p><p class=MsoNormal> <span style='font-family:"Arial","sans-serif"'>◄</span> If:<o:p></o:p></p><p class=MsoNormal> Then: lookup cst = cstrack k=16 i=K -Npxw<o:p></o:p></p><p class=MsoNormal>242 ------- - - - - - - - - - - - - - - - -<o:p></o:p></p><p class=MsoNormal> <span style='font-family:"Arial","sans-serif"'>◄</span> If: locked(cst)<o:p></o:p></p><p class=MsoNormal> Then: GOTO do_end<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Richard Kreiss<o:p></o:p></p><p class=MsoNormal>GCC Consulting<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>