Printing from different trays

[WILLIAM LUCCA]

I have a client who has a laser printer set up under 2 different windows name so that they can print to one tray or another (as an example, one windows printer name is "Lower Tray" and the other is "Upper Tray").  When I print a test page to each one, the proper tray is used, however when I print directly from Filepro it is only choosing the Lower Tray even when I direct the it to the printer named "Upper Tray" (I am using WIN:Upper Tray in the Filepro printer setup).  Any thoughts as to why it is happening or a solution?
Bill LuccaOld Tappan Computer Consultants, Inc.
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