OT: Bad web site

[Richard Kreiss]

> -----Original Message-----
> From: Filepro-list [mailto:filepro-list-
> bounces+rkreiss=verizon.net at lists.celestial.com] On Behalf Of Fairlight
via
> Filepro-list
> Sent: Wednesday, January 25, 2017 12:06 AM
> To: filepro-list at lists.celestial.com
> Subject: Re: OT: Bad web site
> 
> Was the email actually -from- Adobe?  Did you check the Received: headers
to
> verify no phishing is going on?

I checked the header but still wasn't sure - all support ever said was test
you current login and password.  It worked and he said ignore the email.

The issue I had was that it came to my corporate email address and I may
have used this sometime ago and have forgotten the login ID and password.
So, it is possible that this came from Adobe but never got a clear snaswer.

Richard

> 
> Also...welcome to Adobe.  :b~~~
> 
> I subscribe to Creative Cloud.  I finally caved.  Their docs often suck,
and their
> customer service does appear to be next to non-existent.  Forums are the
only
> format in which I've seen support.
> 
> mark->
> 
> On Wed, Jan 25, 2017 at 04:38:20AM +0000, Richard Kreiss via Filepro-list
thus
> spoke:
> > I received an email telling me I had 72 hours to change my Adobe
password.
> So, I went to Adobes website for customer support.  The only option I
could use
> for this is their chat option.
> >
> > Ok, I wrote out what this issue is and copied the link to the text area.
So far so
> good.
> >
> > Here is where it goes downhill:
> >
> > The first return was I was number 24 in line and had a zero wait time.
> >
> > The next 3 responses were that is was number 23 and had zero wait time.
> >
> > The next 3 responses are that I am number 22
> >
> > With a 2 minute wait time
> > With a 5 minute wait time
> > With a 5 minute wait time.
> >
> > Oh, now is am number 21 with a 5 minute wait time.
> >
> > I think my wait time will be more like 25 minutes.  This is just bad
customer
> service.
> >
> > I just went to 6 minutes.
> >
> > My question could be a one work answer, Yes or No.
> >
> > Richard Kreiss
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